Tenants

Current tenant services.

Portal access, maintenance, rent, and the information you need during your tenancy.

Tenant portal

View your tenancy documents, check rent balance, download statements, and update your contact details.

Log in to portal

Portal link coming soon. Contact the office in the meantime.

Rent payment

Standing orders are the preferred method. Bank details are listed on your tenancy agreement and are also available through the portal.

For queries about rent, contact the office direct on 01872 863258.

Report maintenance

Submit a maintenance request using the form below. Emergency issues — loss of heating, major leaks, electrical faults — phone the office straight away.

Go to form
Maintenance request

Report an issue.

Non-urgent issues only. For emergencies — fire, flood, gas, loss of heating in winter, electrical faults — call 01872 863258 immediately.

We aim to respond to non-urgent requests within two working days.

Useful information

Tenancy essentials.

  • Deposit protection schemeApproved scheme (details on tenancy)
  • Tenancy typeAssured shorthold (AST)
  • Tenancy length12 months standard
  • Notice periodPer tenancy agreement
  • How to rent guide (gov.uk)View →
  • Right to rentChecks required at tenancy start